The Unexpected Store Exception Error is a bug in the Windows 10 operating system that requires you to restart your computer every time it appears.
It means that the store component has encountered an unexpected exception, resulting in the display of a blue screen of death (BSoD), also known as a stop code error, with the system crashing unexpectedly.
Despite the name, this mistake has nothing to do with Microsoft’s online store. Although your antivirus application is most likely to blame for the Unexpected Store Exception error, it isn’t the only factor.
Unexpected Store Exception errors can be caused by obsolete hardware drivers, troubles with the lock screen programme, out-of-date display drivers, or a file system error.
As a result, below are nine various methods for removing this issue and restoring your computer’s normal operation.
Unexpected Store Exception Error: A Few Simple Steps To Resolve
Before you go into the error and seek for technical concerns, make sure your computer is virus-free and free of any potentially hazardous software. To do so, follow the instructions below:
Step 1: First and foremost, you must scan your computer for malware. Launch your antivirus programme and do a full scan, then let your antivirus handle the infection removal.
Step 2: Next, delete any unnecessary or temporary files from your computer. To do so, pick properties from the context menu of your main hard drive. Now select Disk Cleanup from the drop-down menu. A list of temporary things will appear on the screen. Remove the one you don’t want. You’ll be able to get rid of all the garbage files this way.
Step 3: The final step is to uninstall and remove any third-party software or hardware that you installed after upgrading to Windows 10 and before seeing the Unexpected Store Exception Error message.
Now restart your computer and leave it running for a few hours to check if the error reappears.
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Method 1: Uninstall Your Antivirus Software To Fix The Unexpected Store Exception Error In Windows 10.
As previously said, the issue could have been caused by your antivirus programme interacting with your PC. As a result, it’s better to uninstall your antivirus programme and see if it helps.
Uninstalling software varies depending on the software you’re using, but it’s usually done by going to the program’s Settings. If you’re using Windows Defender, take these instructions:
- To launch Settings, press the ‘Windows + I’ keys.
- In the lower right corner, select ‘Update and Security’ from the list of options.
- ‘Windows Security’ will be the third choice on the left side. Select it by clicking on it.
- Finally, choose the ‘Virus and Threat’ protection option.
- Go to the virus and threat protection settings and off ‘Real-time Protection.’
If you’re using third-party antivirus software, though, you can try uninstalling it by following the steps below.
- Select the Programs and Features option from the Control Panel.
- Locate the Antivirus Software that you want to uninstall in the list of apps.
- Select Uninstall from the context menu by right-clicking on it.
Restart your computer and check to see if the Unexpected Store Exception error reappears. If it occurs, there are a number of options for resolving the issue, which are listed below.
Method 2: Use The System File Checker Programme.
This approach may be useful if the Store Exception fault is caused by a corrupt file. The system file checker performs a file check over all computer files in order to locate and fix faulty files. Follow the steps below to run the System File Checker.
- On the keyboard, press Windows + X, then pick Command Prompt and run it as administrator.
- Hit enter after typing’sfc/scannow’
- The computer is now performing the scan, which should just take a few moments.
All corrupt will be fixed after the scan is completed. Restart your PC after that. Hopefully, the problem has been corrected.
Method 3: Repairing The Operating System
The Store Exception problem could also be caused by a malfunctioning Operating System. In this circumstance, your only choice is to repair your operating system. To restore your operating system, you must first boot from Windows installation disc and then follow the on-screen instructions.
Though clicking on the Startup repair option in the Windows 10 Advanced Startup settings menu may fix the Store Exception error, you can also use it to correct the Store Exception error. In order to do so,
- Press F11 to open the Advanced Startup settings menu in Windows 10.
- Boot from an installation disc, then select Next, then Repair. It provides you with a backup choice.
- When the boot process is finished, select Troubleshoot.
- Next, go to Advanced settings and choose Repair Startup.
This should solve the problem and get rid of the Unexpected Store Exception error. If the problem remains, move on to the next step.
Method 4: Disk Check Utility
Bad sectors on your disc, just like any other issue, are just as likely to cause the error. Fortunately, by typing particular commands into the command prompt, you can inspect your disc and eradicate the issue. To use the disc check feature, follow these steps:
- Open the command prompt by pressing the Windows + R keys together and typing ‘cmd’. As an administrator, run it.
- In the command shell, type ‘chkdsk’, then leave a space and type the drive letter.
- Type ‘/f/r/x’ after the drive letter and push enter.
Your disc scan will begin shortly, and you will need to restart your computer after it is finished. Allow the computer to run for a few hours to determine if the problem has been resolved.
Method 5: Check For Updates To Windows Apps
Because the Unexpected Store Exception error is tied to the Windows Store, it’s quite likely that it’s caused by one or more apps that haven’t been updated. To automatically update-
- From the Start menu, open the Windows Store.
- Go to the settings by clicking on the user symbol.
- Enable the ‘Update Apps Automatically’ feature. The apps will now update themselves.
To do it manually, follow these steps:
- Go to the Startup menu and start the store.
- Select the user icon and then Downloads from the drop-down menu.
- Select Check for Updates from the drop-down menu.
After that, all of the apps that need to be updated will be updated, and if the Store Exception Error was recurring as a result of this, the issue will be resolved.
Method 6: Update Computer Drivers
Drivers are essential for your computer’s proper operation, including communication between the hardware and the loaded apps.
The issue could be caused by corrupt or out-of-date drivers. Most crucially, since the problem usually manifests as a BSoD, the display driver must be changed in this scenario. Follow the procedures below to update the drivers.
- Go to properties by right-clicking on My Computer.
- Select Device Manager, and a list of available devices will show.
- A yellow exclamation point will appear in front of the ones that need to be updated.
- Select Update Driver from the context menu by right-clicking on these items.
Restart your computer after the driver has been updated to see if the error has been addressed.
Method 7: System Restore
If the Unexpected Store Exception error happens every time you try to run a Microsoft-related application, this solution can help. Follow the procedures below to restore the system:
- Go to the Start menu and look for the ‘Create a Restore Point’ option.
- Under the System Protection option, select ‘System Restore.’
- Now choose a date prior to the day your system was up and running without the Store Exception Error.
- The utility will now execute without any prompts or pauses, and the computer will reboot.
- Now try to open the Microsoft application that was causing the problem.
The Unexpected Store Exception problem should have been fixed by now. If the problem persists, attempt the ultimate solution.
Methed 8: Installing A New Operating System
This technique should be used if all other methods have failed to resolve the Unexpected Store Exception error. Because you’re installing a new operating system, you’ll need to back up all of your files.
This procedure necessitates the installation of all essential updates and takes some time. One thing you should check is that your computer does not have any Hard Disk issues, as this could result in the loss of all your data.
There should be no reason for this problem to reappear when you install a fresh operating system. Still, if it does, there could be a problem with your hardware, and it’s best to seek professional help from a technician.
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Conclusion
If your computer displays an unexpected Store Exception error, try one of the nine solutions listed above; in any event, at least one of them should help you resolve the issue.
Because the final choice exposes you to the risk of losing your data, you should generally avoid it and determine if the other options suffice. If the other settings fail to meet your needs, you might try turning off ‘Fast Startup.’
It’s a built-in feature on your computer that allows you to boot up your hard drives faster. It can cause the drivers to not load properly, resulting in this issue, thus turning it off may be the best solution.
Furthermore, the majority of users stated that turning off Sleep Mode works. Because the error is related to saving predetermined data, exactly as it is with Fast Startup, turn off sleep mode to resolve the issue.
To turn off Sleep Mode, go to the power menu and disable it by right-clicking on the battery icon in the lower right corner of your computer.